Delivery Service
Local Delivery within 20 miles
We offer local delivery within 12 miles of the store over £10 and charged at £1.99 per delivery. Any order over £200 is FREE delivery within 10 miles.
For any larger orders or regular requirements, please get in touch for a bespoke quote either by calling 01629 55084, emailing orders@horseandhen.co.uk or send us a message on any of our social channels (Facebook & Instagram).
Nationwide Delivery
We offer nationwide deliver FREE over £50. Under £50, carriage is chargeable which will be highlighted during checkout.
Bulky/Oversized Items - Nationwide Delivery Only
Unfortunately due to the nature of larger bulky items such as animal feed and bedding, delivery is charged at a flat rate of £4.99 per 20kg for standard delivery. For larger orders of bulky items, we also offer pallet delivery, starting at £42 per pallet.
The following will incurs the flat rate
- Horse Feeds over 15kg
- Farm Feeds over 15kg
- Poultry Feeds over 15kg
- Salt or Mineral Licks over 10kg
- Horse Bedding over 15kg
If you require multi-bag deliveries, please get in touch for a bespoke quote either by calling 01629 55084, emailing orders@horseandhen.co.uk or send us a message on any of our social channels (Facebook & Instagram).
Click & Collect
Place your order online and collect your items for free in store. Most Click & Collect orders placed before 3:00pm are usually available for collection the same day. Orders placed after 3:00pm, are normally available within 24hrs.
Please note we work hard to ensure stock levels on the website are correct to what is available however on rare occasions, this can go wrong. The website will allow bulk orders to be placed exceeding our stocks therefore we will confirm stock is ready within 1 hour of order receipt during normal store opening hours. Please do wait for confirmation the order is ready before setting off to collect to ensure you are not left disappointed.
Offshore, Highlands & Remote Postcodes
Due to the extra charges and restrictions imposed by our courier for some Highland, Remote and Offshore postcodes, delivery surcharges may be applied. We may be unable to ship some larger items to these areas, and unfortunately we are not able to offer free delivery to these postcodes for any amount. All available delivery options and costs for your chosen items will be shown during checkout.
Highlands, Remote & Offshore Postcodes include Scottish Highlands and UK Islands, as covered by the following postcode areas: AB30-38, AB41-56, FK17-99, G83, HS, IM, IV1-28, IV30-56, IV63, JE, KA27-28, KW1-17, PA20-49, PA60-78, PH1, PH5-10, PH15-26, PH30, PH31-44, PH49-50, TR21-25, ZE.
Unfortunately due to Brexit changes, we are unable to service Northern Ireland or the Channel Islands at this time.
If you require any assistance, please get in touch by calling 01629 55084, emailing orders@horseandhen.co.uk, send us a message on any of our social channels (Facebook & Instagram) or via our online chat.