Delivery Service

Local Delivery within Selected Postcodes

We offer local delivery within selected postcodes of the store over £10 and charged at £2.99 per delivery. Any order over £200 is FREE delivery within 15 miles.

For any larger orders or regular requirements, please get in touch for a bespoke quote either by emailing orders@horseandhen.co.uk or send us a message on any of our social channels (Facebook & Instagram).

Nationwide Delivery

We offer nationwide deliver for eligible orders FREE* over £50. Under £50, carriage is chargeable which will be highlighted during checkout. 

Orders not on Express shipping option can take 2-5 working days to be sent. 

New Express Delivery Option - Horse Feed Only (Sorry!)

We now offer an express service of 1-2 working days if ordered by 10am. This is at a cost of £7.99 per 20kg parcel. This for when you need something quickly and we allow up to 6 items, of 20/25kg bags to be purchased. This is currently only for Horse Feeds at this time however we are looking to increase this to other categories. This service is only available Monday - Friday. Any orders placed after 10am on Friday, all day Saturday  and all day Sunday will be shipped on Monday morning.

*Bulky/Oversized Items - Nationwide Delivery Only 

Unfortunately due to the nature of larger bulky items such as animal feed and bedding, delivery is charged at a flat rate of £5.50 for the first item and then £3.50 for each parcel for standard delivery. For larger orders of bulky items, we also offer pallet delivery, starting at £50 per pallet.

The following will incurs the flat rate

  • Horse Feeds over 15kg
  • Farm Feeds over 15kg
  • Poultry Feeds over 15kg
  • Salt or Mineral Licks over 10kg
  • Horse Bedding over 15kg
  • Fertilisers over 10kg 

If you require multi-bag deliveries, please get in touch for a bespoke quote either by emailing orders@horseandhen.co.uk or send us a message on any of our social channels (Facebook & Instagram).

Click & Collect

Place your order online and collect your items for free in store. Most Click & Collect orders placed before 3:00pm are usually available for collection the same day. Orders placed after 3:00pm, are normally available within 24hrs.

Please note we work hard to ensure stock levels on the website are correct to what is available however on rare occasions, this can go wrong. The website will allow bulk orders to be placed exceeding our stocks therefore we will confirm stock is ready within 1 hour of order receipt during normal store opening hours. Please do wait for confirmation the order is ready before setting off to collect to ensure you are not left disappointed.

Bulk Orders

Due to us been a small business, we allow customers to place order for larger bulk purchase however sometime we need to order further stock to fulfil orders. When purchased we will confirm the date of delivery the next working day. Any question please do contact us on by emailing orders@horseandhen.co.uk or send us a message on any of our social channels (Facebook & Instagram).

Offshore, Highlands & Remote Postcodes

Due to the extra charges and restrictions imposed by our courier for some Highland, Remote and Offshore postcodes, delivery surcharges may be applied. We may be unable to ship some larger items to these areas, and unfortunately we are not able to offer free delivery to these postcodes for any amount. We will contact you once we have the full shipping cost when you place your order. 

Highlands, Remote & Offshore Postcodes include Scottish Highlands and UK Islands, as covered by the following postcode areas: AB30-38, AB41-56, FK17-99, G83, HS, IM, IV1-28, IV30-56, IV63, JE, KA27-28, KW1-17, PA20-49, PA60-78, PH1, PH5-10, PH15-26, PH30, PH31-44, PH49-50, TR21-25, ZE.

Unfortunately due to Brexit changes, we are unable to service Northern Ireland or the Channel Islands at this time.

If you require any assistance, please get in touch by emailing orders@horseandhen.co.uk, send us a message on any of our social channels (Facebook & Instagram) or via our online chat.